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Astra Hotel Almaty, Almaty

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From54US$ /night
Check-in
24Nov2024Select date
Check-out
25Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

12 Zheltoksan St, Almaty, Kazakhstan, 050050

Astra Hotel is a smoke-free, 3-star accommodation located in the Jetysu District of Almaty, Kazakhstan. Guests can enjoy a combination of modern design and local cultural elements, reflected in both its decor and cuisine. The hotel is conveniently situated near attractions such as the famous Almaty Watch Tower, providing scenic views of the city. It aims to strike a balance between comfort and accessibility, catering to both business and leisure travelers.

Location

Situated in the heart of Jetysu District, Astra Hotel is within walking distance of essential services. The hotel is a 5-minute walk from Almaty 2 rail station and a 10-minute walk from Raiymbek Batyr. Within a short drive, guests can access notable landmarks, including Central Park and the Almaty Watch Tower. The nearest airport, Almaty International Airport, is approximately 9.5 miles away.

Rooms

Astra Hotel offers 75 air-conditioned accommodations, each equipped with premium bedding, free WiFi, and safes. Guests will find amenities such as flat-screen TVs with cable channels and complimentary newspapers available in the rooms. Some options provide views of the mountains or the city, while all bathrooms come with complimentary toiletries and hairdryers. Room service, along with a 24-hour reception, enhances the convenience of the stay.

Eat & Drink

The hotel's dining facility features a stylish restaurant adorned with bright pink decor and modern wall art. Guests can start their day with a delicious buffet breakfast, which is included in their stay. The restaurant offers a wide selection of Kazakhstani cuisine, where visitors can enjoy meals prepared with local flavors. Additionally, a bar/lounge provides a place for guests to unwind with drinks throughout the day.

Leisure & Business

Astra Hotel includes a business center to cater to corporate travelers, ensuring they have access to necessary facilities during their stay. Leisure options incorporate a terrace for relaxation and views of the surroundings. Additionally, the hotel provides free airport shuttle services for seamless transportation to and from Almaty International Airport. Dry cleaning and laundry services are also available for added convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room with 1 Single Bed
Max:
1 person
20 m² 
Bed options:
1 Single Bed or 1 Double Bed
City view
Shower
Heating
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Standard Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
City view
Shower
Heating
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Suite
Max:
3 persons
43 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Almaty 3.3 mi
Airports
Almaty International (ALA) 8.6 mi
Train
Almaty 2 Train Station1000 ft
Almaty 1 Train Station 4.8 mi
Metro stations
Raiymbek batyr2000 ft
Zhibek Zholy Metro5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

12 Zheltoksan St, Almaty, Kazakhstan, 050050
Map view
12 Zheltoksan St, Almaty, Kazakhstan, 050050
Nearby
Almaty
Abylai Khan monument
1400 ft
Restaurants
Kokshe
900 ft
Abylay khana 8
Duman
900 ft
Abylay khana 8
Pelmeshka
1400 ft
Abylai Khan Ave.
Brazzzers
1800 ft
Abylai Khana
Wine Room
1800 ft
Abylai Khan Ave.
Govinda's
2100 ft
Abylay khana 39
Piriosmani
2100 ft
Abylay khana 32
Vostochny Express
2700 ft
Nauryzbai Batyra
China Town
2100 ft
Mametovoy 47
Aida
3600 ft
Raiymbeka Ave.
Darkhan
2300 ft
Tobayakova 45A
Zolotoi Dragon
2800 ft
Seifullina Ave.
Racha Chacha
2300 ft
Zheltoksan 37A

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Friendly staff
Clean and comfortable rooms
Limited dining options
Facilities could be better
6.4/10
Nice
Rooms
7.1
Location
6.4
Service
6.3
Dining
5.9
Guest reviews
6.4/10
based on 10 review
3.5/5 based on 68 review
7.7
7.7/10based on 2330 review
#32 of 123 hotels in Almaty based on Tripadvisor
Andrew
United Kingdom, October  2024
6.0/10

The hotel is conveniently located near the train station, making it easy for transportation, but that might not be the safest option at night. The rooms were a bit on the smaller side and lacked a mini bar, which would have been useful during the summer heat. The service was generally good, especially from the helpful reception staff, but there was an instance of unprofessionalism. Overall, it offers decent value for money, especially for those on a guided tour.

Rooms
6.0
The rooms were a little sparsely equipped and on the small side, lacking adequate shelves for luggage and a mini bar, which would have made my stay more comfortable.
Service
7.0
The service at the hotel was generally good, with the reception staff being notably helpful. However, I did encounter one instance where staff seemed uninterested in their duties.
Location
6.0
The location was fine for our needs since we were on a guided tour, but being close to the train station could be a bit risky at night.
Dining
5.0
The dining options were quite basic and average, but they did offer some variety, including warm food and fresh fruits.
Facilities
6.0
The hotel facilities were adequate, but I didn’t find anything particularly outstanding.
Lauren
United Kingdom, October  2024
6.0/10

I found the hotel to be convenient for my needs since it was right next to the train station and the city center. While the rooms were a bit sparsely equipped, they were comfortable and clean. The service was friendly but had some hiccups, which was frustrating at times. The dining experience was okay, although the breakfast system was a bit odd. Overall, the hotel was decent value for money, but there's definitely room for improvement.

Rooms
7.0
The rooms were comfortable and clean, but they felt a bit sparsely equipped, lacking sufficient shelves and cupboards for my luggage.
Service
6.0
The service from the staff was friendly, especially from Lepesh at reception, but there were moments of confusion, such as the request for a separate bed fee and not being able to swap my breakfast when I needed to leave early.
Location
5.0
The location wasn't very good as it was close to the train station, which felt a bit risky at night, but it was adequate for our guided tour as our driver picked us up from there.
Dining
6.0
The breakfast buffet was basic with a strange system where I had to get a card from reception each morning. The selection was plentiful, with options like chicken wings and sandwiches, but it could improve.
Facilities
6.0
Facilities were basic and functional but nothing too remarkable.
Gary
United Kingdom, September  2024
6.4/10

The hotel has a decent location that worked for our needs, and the rooms were spacious and tastefully decorated. I appreciated the helpfulness of the staff, especially the receptionist. However, I did face some issues with the dining experience and the service was a bit inconsistent. Overall, it was good value for money, but there’s room for improvement in a few areas.

Rooms
8.0
The rooms were really spacious and decorated in good taste.
Service
7.0
The staff was kind and helpful, but there were moments when their attention seemed divided.
Location
6.0
The hotel location was fine for our needs since we had a driver for city tours, but it could feel unsafe at night due to proximity to the train station.
Dining
5.0
Breakfast was an average affair, with a buffet that was plentiful but had a strange system for ordering.
Facilities
6.0
Facilities were decent, but nothing particularly stood out.
Phyllis
United States of America, September  2024
7.0/10

I found the hotel to be conveniently located near the center of Almaty, making it easy for my guided tour arrangements. The room was a bit cramped and lack the usual amenities like a mini bar fridge, which would have been helpful during the hot summer days. Although the service varied—some staff were helpful, while others could have been more attentive—the overall experience wasn’t too bad for the price.

Rooms
6.0
The room was a bit small and didn't have a mini bar fridge, making it less comfortable given the summer heat.
Service
6.0
The service was hit-or-miss; some staff members were very nice and helpful, while others seemed distracted and not very attentive.
Location
9.0
The location was great for my needs, right in the city center and close to public transport, which was ideal for my arrangements.
Dining
7.0
The breakfast was decent, offering a good variety, but there could definitely be more options, as some items ran out quickly.
Facilities
7.0
Facilities were adequate, but nothing stood out as exceptional; basic amenities were available.
Matt
United States of America, September  2024
6.0/10

I enjoyed my stay at this hotel, as it offered clean rooms with a comfortable big bed, and the staff was friendly. However, the service could use some improvements, like reducing noise from their communication devices. The location was convenient for my guided tour, but the area near the train station felt a bit unsafe at night. Overall, it's a decent value for money given the comfort and services provided.

Rooms
7.0
The room was smallish but quite nice, featuring a large comfortable bed. However, it lacked sufficient shelves and cupboards for organizing my luggage.
Service
6.0
The staff was friendly, though I found the use of Woki toki devices a bit disruptive. Improving their communication methods would enhance the experience.
Location
6.0
The location worked well for my needs since I was on a guided tour, but I didn't feel entirely comfortable being close to the train station, especially at night.
Dining
5.0
Dining options were somewhat limited, and there wasn’t enough variety, which was disappointing.
Facilities
6.0
The hotel had the basics, but it could have offered more amenities to enhance my stay.
Robin
United Kingdom, September  2024
7.0/10

I found the hotel to be in a pretty good location, especially since we were on a guided tour and had our driver arranged for us. The rooms were quite spacious and clean, which I appreciated a lot. While the service was hit or miss, with some staff being attentive and others distracted, the dining options were decent with a nice variety. On the downside, I didn't think the price matched the service quality at times, which can be a bit frustrating.

Rooms
8.0
The room was clean and had enough space for four people with four beds, making it comfortable for our group.
Service
6.0
Service was quite varied; while some staff were friendly and helpful, others seemed more focused on their phones than on customer care.
Location
7.0
The location was fine for our needs since we had a driver for our city tour, but being close to the train station did come with some noise.
Dining
7.0
Breakfast was quite varied with a decent selection, but I found the system a bit odd where you had to get a card from reception each morning.
Facilities
7.0
Facilities were generally good with everything we needed, but nothing particularly stood out as exceptional.
Florence
United States of America, July  2024
5.0/10

During my stay, I found the hotel to be quite basic, with a location that's not the best, especially being near the train station. The rooms were clean but a bit on the small side, and I felt like they lacked certain amenities like a mini bar. The staff was friendly, but the service had its drawbacks, especially with the dining setup, which could definitely use some improvement. Overall, it was an okay experience but not ideal for my needs.

Rooms
6.0
The rooms were clean but a bit on the small side and lacking some necessary equipment for organization, like shelves and cupboards.
Service
5.0
The staff was friendly, but service could be improved, particularly with accommodating breakfast requests and room arrangements.
Location
5.0
The location near the train station is not the best, particularly at night, which made me feel a bit uneasy.
Dining
5.0
The breakfast was basic, and I found the system confusing, needing to pick up a card from reception first.
Facilities
5.0
Facilities were quite basic and didn't stand out as particularly good or bad.
Bobby
United States of America, July  2024
7.4/10

I had a nice stay at this hotel, which was clean and comfortable with helpful staff. I appreciated the spacious and warm rooms, but the dining options could use some improvement. The location was convenient for my needs, and the overall experience was good for the value I got.

Rooms
8.0
The rooms were spacious, clean, and warm, making my stay quite comfortable.
Service
9.0
The staff was friendly and very helpful, especially Lepesh at reception, who went out of his way to assist me.
Location
7.0
The location was convenient for me since I was on a guided tour, and I had a driver picking me up.
Dining
6.0
The breakfast was quite varied, but I wish there were more options available.
Facilities
7.0
Facilities were decent, but nothing extraordinary stood out during my stay.
Friendly staff
Limited dining options
Nicholas
United States of America, June  2024
6.6/10

I had a mixed experience at this hotel. On the plus side, the location was quite convenient for my needs, as I was on a guided tour. The rooms were clean and smelled nice, which I really appreciated. However, the service left a lot to be desired, especially since the staff struggled with English and there were some unexpected fees. Overall, it's good value for money, but some improvements in service would make a big difference.

Rooms
8.0
The rooms were clean, comfortable, and had a pleasant smell.
Service
5.0
Service was lacking, particularly the language barrier and extra fee for an alternate room.
Location
7.0
The location was convenient for our needs, especially being close to the train station.
Dining
6.0
Breakfast was alright, with some variety, but the system for ordering could be confusing.
Facilities
7.0
Facilities were decent, but nothing stood out as exceptional.
Don
United Kingdom, May  2024
6.8/10

The hotel has a friendly atmosphere and the staff was helpful, which made my stay enjoyable. However, the rooms were a bit small and didn't include a mini bar, which would have been a nice touch during the summer heat. Additionally, the dining experience was strange at times, although the breakfast options were decent. Overall, it’s a good option for a short stay, especially if you have transportation arranged.

Rooms
7.0
The rooms were clean, but they were quite small and lacked a mini bar fridge, which I missed during the summer.
Service
6.0
The staff was friendly and helped me navigate the city, though they couldn't accommodate my breakfast request because of my early departure.
Location
7.0
While the location wasn't the best due to proximity to the train station, it worked fine for my guided tour since I had a driver picking me up.
Dining
7.0
Breakfast was a bit odd since you had to get a card from reception, but the options were decent, albeit with some limitations.
Facilities
7.0
The facilities were basic but functional, meeting my needs during the stay.
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Rooms and Guests2 Guest, 1 Room