Astra Hotel Almaty, Almaty ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

12 Zheltoksan St, Almaty, Kazakhstan, 050050

Astra Hotel, a 3-star hotel in the heart of Jetysu District, features an elegant restaurant serving a wide selection of Kazakhstani cuisine along with modern amenities including free WiFi and a complimentary roundtrip airport shuttle. The hotel offers stylish interiors and comforts designed for guests seeking both leisure and convenience.

Rooms & Amenities

Guests at Astra Hotel can choose from 75 air-conditioned accommodations, all equipped with premium bedding, flat-screen TVs, and complimentary bottled water. Some rooms offer mountain or city views and include features such as a private entrance or a balcony.

Dining & Bar Options

Dine at the on-site restaurant, which showcases a stylish decor and serves both local and international dishes. Guests can also unwind at the hotel’s bar/lounge, available for drinks and light snacks.

Services & Business Facilities

Astra Hotel offers a 24-hour front desk, room service, and dry cleaning/laundry services. For those traveling for business, a business center is available, enhancing convenience for any work-related activities.

Attractions & Transportation

The famous Almaty Watch Tower, providing scenic views of the city, is just a 7-minute drive away. Nearby transportation options include the Almaty 2 Railway Station within a 5-minute walk and multiple bus stops, facilitating easy access around the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room with 1 Single Bed

Max:

1 person

20 m²

Bed options:

1 Single Bed or 1 Double Bed

City view

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

20 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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King Suite

Max:

3 persons

43 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Almaty 3.3 mi

Airports

Almaty International (ALA) 8.6 mi

Train

Almaty 2 Train Station1000 ft

Almaty 1 Train Station 4.8 mi

Metro stations

Raiymbek batyr2000 ft

Zhibek Zholy Metro5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Room features

Air conditioning
Heating
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

12 Zheltoksan St, Almaty, Kazakhstan, 050050

Map view

12 Zheltoksan St, Almaty, Kazakhstan, 050050

City landmarks

Mosque

Central Mosque Almaty

4300 ft

Parks

Central Park

1.7 mi

Church

Ascension Cathedral

1.7 mi

Zoo

Almaty Zoo

2.0 mi

Raiymbeka Ave.

Central Synagogue of Kazakhstan

3600 ft

Zhybek-Zholy Street

Arbat Shopping Street

3900 ft

Mall

Arbat

4800 ft

Abylay khana 55

Altyn-Emel

4800 ft

15 km South from Almaty

Mud Dam at Urochishhe Medeu

1.7 mi

Zenkova St.

Monument to Soldiers-Internationalists

1.1 mi

St. Gogol 1

Almaty Central Park

4600 ft

Shopping Area

Tsum

3900 ft

Park Named After Panfilov's 28 Guardsmen

Glory Memorial

1.3 mi

Latifa Khamidi

Iversky Seraphimovskiy Nunnery

1.1 mi

Almaty 050000

Park named after Mukagali Makataev

3300 ft

Shopping Area

Shopping Center Passazh

4400 ft

Museums

Museum of Folk Music Instruments named after Yihlasa

1.3 mi

Parks

Park the 28 Guardsmen

1.8 mi

Mall

Torgovyy Dom "Tsum"

3800 ft

Tian Shan

Bolshoi Almatinskiy Peak

1.7 mi

Park named after 28 Panfilov heroes

The Weapon From the Cruiser Kirov

4000 ft

Baitursynov St.

Monument to Warriors who Liquidate the Chernobyl Catastrophe

4000 ft

Turist peak

1.7 mi

Aksay Gorge

Serafimo-Feognostovskaya Monastery

4000 ft

Kumbel Peak

1.7 mi

Bolshoi Talgarskiy Pereval

1.7 mi

Panfilova 103

Tengri-Umay Gallery

4200 ft

117 Tulebaeva Street

Kunayev Museum

1.5 mi

Nearby

Almaty

Abylai Khan monument

1400 ft

Restaurants

Kokshe

900 ft

Abylay khana 8

Duman

900 ft

Abylay khana 8

Pelmeshka

1400 ft

Abylai Khan Ave.

Brazzzers

1800 ft

Abylai Khana

Wine Room

1800 ft

Abylai Khan Ave.

Govinda's

2100 ft

Abylay khana 39

Piriosmani

2100 ft

Abylay khana 32

Vostochny Express

2700 ft

Nauryzbai Batyra

China Town

2100 ft

Mametovoy 47

Aida

3600 ft

Raiymbeka Ave.

Darkhan

2300 ft

Tobayakova 45A

Zolotoi Dragon

2800 ft

Seifullina Ave.

Racha Chacha

2300 ft

Zheltoksan 37A

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Friendly staff

Clean and comfortable rooms

Limited dining options

Facilities could be better

6.4/10

Nice

Rooms

7.1

Location

6.4

Service

6.3

Dining

5.9

3.5/5 based on 68 reviews

#32 of 123 hotels in Almaty based on Tripadvisor

Andrew

United Kingdom, October 2024

6.0/10

The hotel is conveniently located near the train station, making it easy for transportation, but that might not be the safest option at night. The rooms were a bit on the smaller side and lacked a mini bar, which would have been useful during the summer heat. The service was generally good, especially from the helpful reception staff, but there was an instance of unprofessionalism. Overall, it offers decent value for money, especially for those on a guided tour.

Rooms

6.0

The rooms were a little sparsely equipped and on the small side, lacking adequate shelves for luggage and a mini bar, which would have made my stay more comfortable.

Service

7.0

The service at the hotel was generally good, with the reception staff being notably helpful. However, I did encounter one instance where staff seemed uninterested in their duties.

Location

6.0

The location was fine for our needs since we were on a guided tour, but being close to the train station could be a bit risky at night.

Dining

5.0

The dining options were quite basic and average, but they did offer some variety, including warm food and fresh fruits.

Facilities

6.0

The hotel facilities were adequate, but I didn’t find anything particularly outstanding.

Lauren

United Kingdom, October 2024

6.0/10

I found the hotel to be convenient for my needs since it was right next to the train station and the city center. While the rooms were a bit sparsely equipped, they were comfortable and clean. The service was friendly but had some hiccups, which was frustrating at times. The dining experience was okay, although the breakfast system was a bit odd. Overall, the hotel was decent value for money, but there's definitely room for improvement.

Rooms

7.0

The rooms were comfortable and clean, but they felt a bit sparsely equipped, lacking sufficient shelves and cupboards for my luggage.

Service

6.0

The service from the staff was friendly, especially from Lepesh at reception, but there were moments of confusion, such as the request for a separate bed fee and not being able to swap my breakfast when I needed to leave early.

Location

5.0

The location wasn't very good as it was close to the train station, which felt a bit risky at night, but it was adequate for our guided tour as our driver picked us up from there.

Dining

6.0

The breakfast buffet was basic with a strange system where I had to get a card from reception each morning. The selection was plentiful, with options like chicken wings and sandwiches, but it could improve.

Facilities

6.0

Facilities were basic and functional but nothing too remarkable.

Gary

United Kingdom, September 2024

6.4/10

The hotel has a decent location that worked for our needs, and the rooms were spacious and tastefully decorated. I appreciated the helpfulness of the staff, especially the receptionist. However, I did face some issues with the dining experience and the service was a bit inconsistent. Overall, it was good value for money, but there’s room for improvement in a few areas.

Rooms

8.0

The rooms were really spacious and decorated in good taste.

Service

7.0

The staff was kind and helpful, but there were moments when their attention seemed divided.

Location

6.0

The hotel location was fine for our needs since we had a driver for city tours, but it could feel unsafe at night due to proximity to the train station.

Dining

5.0

Breakfast was an average affair, with a buffet that was plentiful but had a strange system for ordering.

Facilities

6.0

Facilities were decent, but nothing particularly stood out.

Phyllis

United States of America, September 2024

7.0/10

I found the hotel to be conveniently located near the center of Almaty, making it easy for my guided tour arrangements. The room was a bit cramped and lack the usual amenities like a mini bar fridge, which would have been helpful during the hot summer days. Although the service varied—some staff were helpful, while others could have been more attentive—the overall experience wasn’t too bad for the price.

Rooms

6.0

The room was a bit small and didn't have a mini bar fridge, making it less comfortable given the summer heat.

Service

6.0

The service was hit-or-miss; some staff members were very nice and helpful, while others seemed distracted and not very attentive.

Location

9.0

The location was great for my needs, right in the city center and close to public transport, which was ideal for my arrangements.

Dining

7.0

The breakfast was decent, offering a good variety, but there could definitely be more options, as some items ran out quickly.

Facilities

7.0

Facilities were adequate, but nothing stood out as exceptional; basic amenities were available.

Matt

United States of America, September 2024

6.0/10

I enjoyed my stay at this hotel, as it offered clean rooms with a comfortable big bed, and the staff was friendly. However, the service could use some improvements, like reducing noise from their communication devices. The location was convenient for my guided tour, but the area near the train station felt a bit unsafe at night. Overall, it's a decent value for money given the comfort and services provided.

Rooms

7.0

The room was smallish but quite nice, featuring a large comfortable bed. However, it lacked sufficient shelves and cupboards for organizing my luggage.

Service

6.0

The staff was friendly, though I found the use of Woki toki devices a bit disruptive. Improving their communication methods would enhance the experience.

Location

6.0

The location worked well for my needs since I was on a guided tour, but I didn't feel entirely comfortable being close to the train station, especially at night.

Dining

5.0

Dining options were somewhat limited, and there wasn’t enough variety, which was disappointing.

Facilities

6.0

The hotel had the basics, but it could have offered more amenities to enhance my stay.

Robin

United Kingdom, September 2024

7.0/10

I found the hotel to be in a pretty good location, especially since we were on a guided tour and had our driver arranged for us. The rooms were quite spacious and clean, which I appreciated a lot. While the service was hit or miss, with some staff being attentive and others distracted, the dining options were decent with a nice variety. On the downside, I didn't think the price matched the service quality at times, which can be a bit frustrating.

Rooms

8.0

The room was clean and had enough space for four people with four beds, making it comfortable for our group.

Service

6.0

Service was quite varied; while some staff were friendly and helpful, others seemed more focused on their phones than on customer care.

Location

7.0

The location was fine for our needs since we had a driver for our city tour, but being close to the train station did come with some noise.

Dining

7.0

Breakfast was quite varied with a decent selection, but I found the system a bit odd where you had to get a card from reception each morning.

Facilities

7.0

Facilities were generally good with everything we needed, but nothing particularly stood out as exceptional.

Florence

United States of America, July 2024

5.0/10

During my stay, I found the hotel to be quite basic, with a location that's not the best, especially being near the train station. The rooms were clean but a bit on the small side, and I felt like they lacked certain amenities like a mini bar. The staff was friendly, but the service had its drawbacks, especially with the dining setup, which could definitely use some improvement. Overall, it was an okay experience but not ideal for my needs.

Rooms

6.0

The rooms were clean but a bit on the small side and lacking some necessary equipment for organization, like shelves and cupboards.

Service

5.0

The staff was friendly, but service could be improved, particularly with accommodating breakfast requests and room arrangements.

Location

5.0

The location near the train station is not the best, particularly at night, which made me feel a bit uneasy.

Dining

5.0

The breakfast was basic, and I found the system confusing, needing to pick up a card from reception first.

Facilities

5.0

Facilities were quite basic and didn't stand out as particularly good or bad.

Bobby

United States of America, July 2024

7.4/10

I had a nice stay at this hotel, which was clean and comfortable with helpful staff. I appreciated the spacious and warm rooms, but the dining options could use some improvement. The location was convenient for my needs, and the overall experience was good for the value I got.

Rooms

8.0

The rooms were spacious, clean, and warm, making my stay quite comfortable.

Service

9.0

The staff was friendly and very helpful, especially Lepesh at reception, who went out of his way to assist me.

Location

7.0

The location was convenient for me since I was on a guided tour, and I had a driver picking me up.

Dining

6.0

The breakfast was quite varied, but I wish there were more options available.

Facilities

7.0

Facilities were decent, but nothing extraordinary stood out during my stay.

Friendly staff

Limited dining options

Nicholas

United States of America, June 2024

6.6/10

I had a mixed experience at this hotel. On the plus side, the location was quite convenient for my needs, as I was on a guided tour. The rooms were clean and smelled nice, which I really appreciated. However, the service left a lot to be desired, especially since the staff struggled with English and there were some unexpected fees. Overall, it's good value for money, but some improvements in service would make a big difference.

Rooms

8.0

The rooms were clean, comfortable, and had a pleasant smell.

Service

5.0

Service was lacking, particularly the language barrier and extra fee for an alternate room.

Location

7.0

The location was convenient for our needs, especially being close to the train station.

Dining

6.0

Breakfast was alright, with some variety, but the system for ordering could be confusing.

Facilities

7.0

Facilities were decent, but nothing stood out as exceptional.

Don

United Kingdom, May 2024

6.8/10

The hotel has a friendly atmosphere and the staff was helpful, which made my stay enjoyable. However, the rooms were a bit small and didn't include a mini bar, which would have been a nice touch during the summer heat. Additionally, the dining experience was strange at times, although the breakfast options were decent. Overall, it’s a good option for a short stay, especially if you have transportation arranged.

Rooms

7.0

The rooms were clean, but they were quite small and lacked a mini bar fridge, which I missed during the summer.

Service

6.0

The staff was friendly and helped me navigate the city, though they couldn't accommodate my breakfast request because of my early departure.

Location

7.0

While the location wasn't the best due to proximity to the train station, it worked fine for my guided tour since I had a driver picking me up.

Dining

7.0

Breakfast was a bit odd since you had to get a card from reception, but the options were decent, albeit with some limitations.