Astra Hotel, Almaty
About the Hotel
Astra Hotel is a 3-star establishment nestled in the Jetysu District of Almaty, Kazakhstan. The hotel features an elegant restaurant serving a wide selection of Kazakhstani cuisine, enhanced by a modern and vibrant decor. It provides guests with scenic views and convenient access to local attractions like the Almaty Watch Tower, just a short drive away. The hotel also emphasizes comfort with its array of amenities and services designed for both leisure and business travelers.
Location
Located within the heart of Jetysu District, Astra Hotel offers convenient access to various local attractions. The famous Almaty Watch Tower is only a 7-minute drive away, and several parks and cultural sites are within walking distance. The hotel is approximately 15 km from Almaty International Airport, with a free roundtrip airport shuttle available for guests. Nearby public transportation options enhance mobility throughout the city.
Rooms
Astra Hotel offers 75 air-conditioned accommodations with premium bedding and soundproofing for guest comfort. Each room is equipped with free WiFi, flat-screen TVs with cable channels, and several amenities including safes and complimentary bottled water. Some units include private entrances and balconies, while spacious suites feature bathrobes and slippers. Bathrooms provide complimentary toiletries, hair dryers, and shower facilities.
Eat & Drink
The hotel's restaurant serves a delicious buffet breakfast, allowing guests to start their day with a variety of options. Lunch and dinner menus feature locally inspired dishes in an elegant setting decorated with bright pink colors and modern wall art. Guests can also enjoy beverages at the on-site drink bar. Room service is available for those wishing to dine in the privacy of their room.
Leisure & Business
Astra Hotel caters to both leisure and business needs with a range of amenities. A 24-hour front desk ensures assistance at any time, while a dedicated business center supports corporate requirements. Guests can unwind on the terrace or engage in outdoor activities nearby. Additional services include dry cleaning and laundry facilities, enhancing comfort during their stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel is conveniently located near the train station, making it easy for transportation, but that might not be the safest option at night. The rooms were a bit on the smaller side and lacked a mini bar, which would have been useful during the summer heat. The service was generally good, especially from the helpful reception staff, but there was an instance of unprofessionalism. Overall, it offers decent value for money, especially for those on a guided tour.
I found the hotel to be convenient for my needs since it was right next to the train station and the city center. While the rooms were a bit sparsely equipped, they were comfortable and clean. The service was friendly but had some hiccups, which was frustrating at times. The dining experience was okay, although the breakfast system was a bit odd. Overall, the hotel was decent value for money, but there's definitely room for improvement.
The hotel has a decent location that worked for our needs, and the rooms were spacious and tastefully decorated. I appreciated the helpfulness of the staff, especially the receptionist. However, I did face some issues with the dining experience and the service was a bit inconsistent. Overall, it was good value for money, but there’s room for improvement in a few areas.
I found the hotel to be conveniently located near the center of Almaty, making it easy for my guided tour arrangements. The room was a bit cramped and lack the usual amenities like a mini bar fridge, which would have been helpful during the hot summer days. Although the service varied—some staff were helpful, while others could have been more attentive—the overall experience wasn’t too bad for the price.
I enjoyed my stay at this hotel, as it offered clean rooms with a comfortable big bed, and the staff was friendly. However, the service could use some improvements, like reducing noise from their communication devices. The location was convenient for my guided tour, but the area near the train station felt a bit unsafe at night. Overall, it's a decent value for money given the comfort and services provided.
I found the hotel to be in a pretty good location, especially since we were on a guided tour and had our driver arranged for us. The rooms were quite spacious and clean, which I appreciated a lot. While the service was hit or miss, with some staff being attentive and others distracted, the dining options were decent with a nice variety. On the downside, I didn't think the price matched the service quality at times, which can be a bit frustrating.
During my stay, I found the hotel to be quite basic, with a location that's not the best, especially being near the train station. The rooms were clean but a bit on the small side, and I felt like they lacked certain amenities like a mini bar. The staff was friendly, but the service had its drawbacks, especially with the dining setup, which could definitely use some improvement. Overall, it was an okay experience but not ideal for my needs.
I had a nice stay at this hotel, which was clean and comfortable with helpful staff. I appreciated the spacious and warm rooms, but the dining options could use some improvement. The location was convenient for my needs, and the overall experience was good for the value I got.
I had a mixed experience at this hotel. On the plus side, the location was quite convenient for my needs, as I was on a guided tour. The rooms were clean and smelled nice, which I really appreciated. However, the service left a lot to be desired, especially since the staff struggled with English and there were some unexpected fees. Overall, it's good value for money, but some improvements in service would make a big difference.
The hotel has a friendly atmosphere and the staff was helpful, which made my stay enjoyable. However, the rooms were a bit small and didn't include a mini bar, which would have been a nice touch during the summer heat. Additionally, the dining experience was strange at times, although the breakfast options were decent. Overall, it’s a good option for a short stay, especially if you have transportation arranged.
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